In an effort to ensure that your stay runs smoothly, we kindly ask that you complete your check-in process online at least 30 days prior to arrival.

90 Days Prior - (upon booking if it’s within the ninety days).

• Name as it appears in your passport

• International travel itinerary/flight details

• Expedite the check-in process and let us know your dive, dietary and other preferences.

• Check-in online via the link at the top of this page

You will need your passport, dive certifications and insurance details to hand to complete the process. 

Please ensure your passport is valid for at least six months and that you have an onward or return ticket.

U.S. and European nationals typically receive a 30-day tourist visa on arrival.

For the latest information on visa and entry requirements see www.immigration.gov.ph.

All Passengers arriving in the Philippines must register on the free E-Travel portal 72 hrs before arrival HERE

Medical and dive accident insurance is mandatory for all liveaboard charters and resort diving!

We highly recommend each guest purchase trip cancellation and interruption insurance. Weather conditions, health problems and many other unforeseen reasons can change travel plans and/or cause financial losses that should be insured against.

Cancellations, losses and disruptions caused by reasons outside of Atlantis' responsibility will be shouldered by the guest unless they are insured.

Atlantis advises each guest to research their insurance, but you may find the following links useful:

Dive Assure (USA and Worldwide): https://www.diveassure.com/en-intl/home/?pid=4875

Divers Alert Network Insurance (USA): http://www.diversalertnetwork.org/insurance/

DAN Europe Insurance: http://www.daneurope.org/web/guest/membership

Westfield (UK): http://www.divinginsuranceuk.com/

Trip insurance can be purchased at the resort with Dive Assure 

• Issued Travel Voucher indicating your vacation inclusions

• Dive certification card & Logbook

• Dive, Travel & health insurance details

• Atlantis contact details and Meet and greet locations.

• Vaccination card

• Casual and light clothing

• Swimsuit/shorts

• T-shirts and a light jacket for evenings

• Hat & sunglasses, Sandals, Sunscreen

• If you plan to dive a lot, we also recommend bringing extra layers, a hooded vest or a thicker suit.

The local currency is the Philippines Peso (Php). Personal/incidental charges at the resort are billed in pesos. USD cash may be accepted at some local establishments and at the airport for terminal fees. 

Payments can be made using either cash or credit cards. All major currencies are accepted (based on the daily exchange rate), but change due will be given in pesos only.

We do not offer foreign currency exchange services at the resorts!

There are no resort charges for using credit cards for services and/or purchases, though your credit card provider may charge a foreign transaction fee. We accept VISA, MASTERCARD, and AMERICAN EXPRESS. 

Yes. You can settle your incidental charges with WeChat or Alipay. 

Tip recommendations are always a hard one! There really isn't a norm... it's totally up to you! 

Anything, and I mean ANYTHING would be appreciated! 

Some use the 10% rule of thumb, like in restaurants, so for a $100 bill, one would leave $10 as a tip.

As for how. Atlantis provides a 'managed tip pool’ system, whereby rather than having you guys running around on your last day looking for people and handing out cash, we provide you with tip envelopes. Envelopes, available at the front desk, is where you'd leave the tip, and specify who gets what amount. If not specified, the tips divide equally between the entire resort staff, including the gardeners, maintenance, etc. 

This way we ensure all who are working towards making your stay unforgettable are rewarded, both in the front and the back :)

You may tip in USD or Philippine Peso, but cash only. 

We cannot provide cash advances on credit cards and we cannot process tips/gratuities by credit card.

Cash is also required for the ranger station on Tubbataha trips if you wish to buy drinks or souvenirs.

There is an ATM in Sabang, Puerto Galera and in Dumaguete City. However, we suggest you do not rely on ATM machines outside of Manila as the machines are prone to technical failure, may be out of cash or may not support your card.

Both resorts have contingency medical plans for diving and non-diving emergencies.

First aid kits, oxygen and defibrillators are available at both resorts. 

The closest recompression chamber to Puerto Galera is Batangas and the closest to Dumaguete is in Cebu.

Full DAN oxygen kits and first aid kits are included on day trip boats to Verde Island, Apo Island and other island trips.

Local dives are around two to fifteen minutes maximum from the resorts. A pony bottle with oxygen and regulator on all local dive trips.

There are several pharmacies in close proximity to each resort. A prescription may be required for some medicines you could normally purchase without at home. If there is a specific medication you require we recommend you bring enough for the duration of your stay. 

Neither location is considered a risk for Malaria, but inoculations for Hepatitis A, Typhoid, Polio and Tetanus are recommended. As always, your physician should be consulted on these and other questions you may have about traveling to the tropics. We strongly recommend drinking plenty of water and other non-alcoholic fluids during your stay. Covid - no requirements. Please check GOV websites for the latest to confirm. 

A medical form is part of the required paperwork to participate in a diving course. If you have answered “YES” to any question, medical clearance will be required by a doctor.

We recommend getting a doctor's clearance prior to your arrival in the Philippines, if you have any medical conditions.

Drinking tap water is not recommended. Atlantis provides complimentary filtered water. Glass bottles are provided in each room which are refilled at the bar free of charge. Bottled water is also available. 

Small cuts and scrapes can become infected in tropical weather, make sure to clean and cover immediately.